Jenn-Air W10141605 User Manual

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9
COOKTOP CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and 
the cooktop is cool. Always follow label instructions on cleaning 
products.
Soap, water and a soft cloth or sponge are suggested first unless 
otherwise noted.
CERAMIC GLASS
To avoid damage, do not use steel wool, abrasive powder 
cleansers, chlorine bleach, rust remover or ammonia.
Cleaning Method:
Always wipe with a clean, wet cloth or sponge and dry thoroughly 
to avoid streaking and staining.
Cooktop Cleaner is recommended for regular use to help avoid 
scratches, pitting and abrasions, and to condition the cooktop. It 
may be ordered as an accessory. See “Assistance or Service” 
section to order.
A Cooktop Scraper is also recommended for stubborn soils, and 
can be ordered as an accessory. See “Assistance or Service” 
section to order. The Cooktop Scraper uses razor blades. Store 
razor blades out of the reach of children.
Light to moderate soil
Paper towels or clean damp sponge:
Clean while the cooktop is still warm. You may want to wear 
oven mitts while cleaning the cooktop.
Sugary spills (jellies, candy, syrup)
Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear 
oven mitts while cleaning the cooktop.
Cooktop Cleaner and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into 
surface with a damp paper towel or soft cloth. Continue 
rubbing until white film disappears.
Heavy soil, dark streaks, specks and discoloration
Cooktop Cleaner or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth. 
Continue rubbing until white film disappears.
Burned-on soil
Cooktop Cleaner and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as 
flat as possible on surface and scrape. Repeat for stubborn 
spots. Polish entire cooktop with creme and paper towel.
Metal marks from aluminum and copper
Cooktop Cleaner:
Clean as soon as cooktop has cooled down. Rub creme into 
surface with a damp paper towel or soft cloth. Continue 
rubbing until white film disappears. The marks will not totally 
disappear but after many cleanings become less noticeable.
Tiny scratches and abrasions
Cooktop Cleaner:
Rub creme into surface with a damp paper towel or soft 
cloth. Continue rubbing until white film disappears. Scratches 
and abrasions do not affect cooking performance and after 
many cleanings become less noticeable.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the cooktop wired properly? See the Installation 
Instructions for more information.
Has a household fuse blown, or has a circuit breaker 
tripped?
 Replace the fuse or reset the circuit breaker. If the 
problem continues, call an electrician.
Cooktop will not operate
Is the cooktop control set correctly? Touch SELECT before 
selecting a setting.
Is the “Control Lock” Cooktop Lockout set? See “Control 
Lock” section.
Has the cooktop turned off by itself? The power off key 
was unintentionally touched. Press power key again. Reset 
the cooktop.
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use cookware about the 
same size as the surface cooking area. Cookware should not 
extend more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used? See “Cookware” 
section.
Is the cooktop control set to the proper heat level? See 
“Cooktop Controls” section.
Is the appliance level? Level the appliance. See the 
Installation Instructions.