Vornado vs-570 User Manual

Page of 20
13
Power Switch is not illuminated. Press Power Switch 
and it should illuminate red indicating power is On.
Steamer is not plugged in properly. Ensure plug fits 
firmly into outlet.
Breaker or fuse that unit is plugged into is blown. 
Make sure Commercial Fabric Steamer is the only 
appliance plugged into that circuit and reset breaker 
or replace fuse.
Unit has overheated and over-temp fuse has blown. 
Contact Consumer Service for repair.
Water Tank is empty. Fill Water Tank with water.
Mineral build up in unit. Unit needs to be cleaned. 
Refer to CLEANING on page 11.
Hose may be kinked. Lift Fabric Nozzle until there is 
no bend in the Steam Hose.
Allow more space between Fabric Nozzle and fabric.
Use the Low Steam Level.
Lift Fabric Nozzle until there is no bend in the Steam 
Hose.
Troubleshooting
Commercial 
Fabric Steamer is 
not operating.
Commercial 
Fabric Steamer 
does not emit 
steam during use 
or steam output is 
weak.
Water left on 
fabric.
Gurgling noise 
from Steam Hose.
Problem
Possible Cause and Solution
Return Policy
Vornado Air, LLC Steam Product Return Policy 
Thank you for your interest in Vornado Air, LLC steam products.  
Should this product fail to meet your expectations, you may return 
the product to Vornado Air, LLC for a refund, subject to the terms and 
conditions of this return policy.
This return policy applies to Vornado Air, LLC steam products pur-
chased directly from Vornado Air, LLC and is independent of other 
dealer return policies.  To receive a full product refund, not to include 
shipping charges, the steam product must be returned in new condi-
tion, in its original packaging, within 30 days of purchase.  You will be 
required to provide the original sales receipt or invoice for purposes 
of verifying date of purchase.  
Prior to shipping the product, you must contact the Vornado Air, LLC 
service department at 1-888-232-9490 or via email at 
support@vornadocommercial.com to obtain a Return Authorization 
(“RA”) form and specific instructions on how to package and ship the 
steam product to avoid damage.  Once the steam product is returned 
in new condition in its original packaging and an inspection by our 
technicians confirms compliance with the above requirements, you will 
be contacted regarding refund procedures.
Please contact a customer service representative at 1-888-232-9490 
with any questions or concerns.