Toshiba A30 User Manual

Page of 173
 
Troubleshooting 
Satellite A30 Series 
  8-3 
Satellite A30 Series
 Version   
1
   Last Saved on 12/08/2003 14:15 
ENGLISH using  Euro_M.dot –– Printed on 12/08/2003 as IM_A30EN 
Software 
The problems may be caused by your software or diskette. If you cannot 
load a software package, the media may be damaged or the program 
might be corrupted. Try loading another copy of the software.  
If an error message appears while you are using a software package, 
check the software documentation. These documents usually include a 
problem solving section or a summary of error messages.  
Next, check any error messages in the OS documentation. 
Hardware 
If you cannot find a software problem, check your hard- ware. First run 
through the items in the preliminary checklist above. If you still cannot 
correct the problem, try to identify the source. The next section provides 
checklists for individual components and peripherals. 
Hardware and system checklist 
This section discusses problems caused by your computer’s hardware or 
attached peripherals. Basic problems may occur in the following areas: 
■ 
System start-up 
■ 
Self test 
■ 
Power 
■ 
Overheating power down 
■ 
AC Power 
■ 
Battery 
■ 
Password 
■ 
Keyboard 
■ 
LCD panel 
■ 
Hard disk drive 
■ 
DVD-RAM drive 
■ 
DVD Multi drive 
■ 
CD-RW/DVD-ROM drive 
■ 
DVD-R/-RW drive 
■ 
DVD-ROM drive 
■ 
PC Card 
■ 
Printer 
■ 
Monitor 
■ 
Sound system 
■ 
Pointing device 
■ 
USB 
■ 
TV output signal 
■ 
Standby/Hibernation 
■ 
Memory expansion 
■ 
Modem 
■ 
i.LINK (IEEE1394) 
■ 
Wireless LAN 
■ 
LAN 
■ 
Infrared port 
System start-up 
When the computer does not start properly, check the following items: 
■ 
Self Test 
■ 
Power Sources 
■ 
Power-on Password