Brother Multi-Protocol On-board Ethernet Print Server and Wireless Ethernet User Manual

Troubleshooting 

Is your Brother machine 
placed too far from the 
WLAN access point/router?

wireless

Place your Brother machine within about 3.3 feet (1 meter) from the WLAN 
access point/router when you configure the wireless network settings.

Are there any obstructions 
(walls or furniture, for 
example) between your 
machine and the WLAN 
access point/router?

wireless

Move your Brother machine to an obstruction-free area, or closer to the 
WLAN access point/router.

Is there a wireless 
computer, Bluetooth 
supported device, 
microwave oven or digital 
cordless phone near the 
Brother machine or the 
WLAN access point/router?

wireless

Move all the devices away from the Brother machine or WLAN access 
point/router.

Are you using security 
software?

wired/ 
wireless

See I'm using security software. uu page 82.

Is your Brother machine 
assigned with an available 
IP address?

wired/ 
wireless



Confirm the IP address and the Subnet Mask

Verify that both the IP addresses and Subnet Masks of your computer 
and the Brother machine are correct and located on the same network. 
For more information on how to verify the IP address and the Subnet 
Mask, ask the network administrator or visit the Brother Solutions Center 
at http://solutions.brother.com/.



(Windows

®

)

Confirm the IP address and the Subnet Mask using the Network 
Connection Repair Tool. 

Use the Network Connection Repair Tool to fix the Brother machine's 
network settings. It will assign the correct IP address and the Subnet 
Mask. 

To use the Network Connection Repair Tool, ask the network 
administrator for the details and then follow the steps below:

• (Windows

®

XP/XP Professional x64 Edition/Windows 

Vista

®

/Windows

®

7) You must log on with Administrator rights.

• Make sure that the Brother machine is turned on and is connected to the 

same network as your computer.