Alcatel Carrier Internetworking Solutions 8800 User Manual

Page of 614
Troubleshooting ARP
Common Error Conditions
OmniSwitch Troubleshooting Guide
September 2005
page 11-5
Common Error Conditions
If the ARP is not getting resolved in either of the two workstations, then the following conditions may 
exist:
• General health of the switch or NI.
• Physical link status might not be operational
• MAC address not learned on the port
• ARP request not reaching the switch, which may be possible because:
- The workstation is not sending an ARP request
- The workstation is not able to understand the ARP request
- ARP packet might have got corrupted
- Duplicate IP addresses configured on the workstations in the same VLAN