3com 3C17261 User Manual

numbers posted on the 3Com web site at
http://csoweb4.3com.com/contactus/

Telephone Technical Support and Repair

To obtain telephone support as part of your warranty
and other service benefits, you must first register your
product at

http://eSupport.3com.com/

When you contact 3Com for assistance, please have the
following information ready:

Product model name, part number, and serial number

Proof of purchase, if you have not pre-registered your
product

A list of system hardware and software, including
revision level

Diagnostic error messages

Details about recent configuration changes, if
applicable

To send a product directly to 3Com for repair, you must
first obtain a return authorization number (RMA).
Products sent to 3Com, without authorization numbers
clearly marked on the outside of the package, will be
returned to the sender unopened, at the sender’s
expense. If your product is registered and under
warranty, you can obtain an RMA number online at
http://eSupport.3com.com/. First time users will
need to apply for a user name and password.

Telephone numbers are correct at the time of
publication. Find a current directory of support
telephone numbers posted on the 3Com web site at
http://csoweb4.3com.com/contactus/

Country

Telephone Number

Country

Telephone Number

Asia, Pacific Rim Telephone Technical Support and Repair

Europe, Middle East, and Africa Telephone Technical Support and Repair

Australia
Hong Kong
India

Indonesia
Japan

Malaysia
New Zealand
Pakistan
Philippines

P.R. of China
Singapore
S. Korea
Taiwan
Thailand

1 800 678 515
800 933 486
+61 2 9424 5179 or
000800 650 1111
001 803 61009
00531 616 439 or
03 3507 5984
1800 801 777
0800 446 398
+61 2 9937 5083
1235 61 266 2602 or
1800 1 888 9469
800 810 3033
800 6161 463
080 333 3308
00801 611 261
001 800 611 2000

From anywhere in these regions,
call:

From the following countries, you
may use the numbers shown:
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.

+44 (0)1442 435529

01 7956 7124
070 700 770
7010 7289
01080 2783
0825 809 622
01805 404 747
06800 12813
1407 3387
1800 945 3794
199 161346
342 0808128
0900 777 7737
815 33 047
00800 441 1357
707 200 123
0800 995 014
9 021 60455
07711 14453
08488 50112
0870 909 3266

You can also obtain support in this region using the following e-mail:
apr_technical_support@3com.com
Or request a repair authorization number (RMA) by fax using this number:
+ 65 543 6348

You can also obtain support in this region using the following URL:
http://emea.3com.com/support/email.html

Latin America Telephone Technical Support and Repair

Antigua
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bonaire
Brazil
Cayman
Chile
Colombia
Costa Rica
Curacao
Ecuador
Dominican Republic

1 800 988 2112
0 810 444 3COM
1 800 998 2112
1 800 998 2112
1 800 998 2112
52 5 201 0010
1 800 998 2112
1 800 998 2112
0800 13 3COM
1 800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
1 800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112

Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Salvador
Trinidad and Tobago
Uruguay
Venezuela
Virgin Islands

AT&T +800 998 2112
57 1 657 0888
AT&T +800 998 2112
1 800 998 2112
571 657 0888
01 800 849CARE
AT&T +800 998 2112
AT&T +800 998 2112
54 11 4894 1888
AT&T +800 998 2112
1 800 998 2112
AT&T +800 998 2112
1 800 998 2112
AT&T +800 998 2112
AT&T +800 998 2112
57 1 657 0888

You can also obtain support in this region using the following:
Spanish speakers, enter the URL:

http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers in Latin America should send e-mail to:

lat_support_anc@3com.com

US and Canada Telephone Technical Support and Repair

1 800 876 3266