HP (Hewlett-Packard) Agent-Desktop-Laptop Computer User Manual
Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009
Agent Desktop / Laptop Installation Instructions
FOR INTERNAL STATE FARM USE ONLY
Contains CONFIDENTIAL information which may not be used without express written authorization.
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Agent Desktop / Laptop Installation Instructions
Version 2/12/2009
NOTE: There are several steps in these procedures where the machine can be corrupted,
which will cause significant impact and delay to the install of the machine. Follow these
instructions very carefully.
The following pages are to be followed by State Farm approved Installers or CEs
only. Agents and staff do not have security access to perform these steps.
Attempting to follow these steps if you are not a qualified Installer / CE may
result in damage or corruption of the system and additional delays in
replacement or restoring service to your office.
The Reload / Re-image CD / DVD is required only for Reloads. No other
CD / DVD or Floppy Disk is required to complete these procedures.