Gateway PC User Manual
86
Troubleshooting
Power
My system is turned on but nothing is getting power
■
If your system is plugged into a surge protector, make sure the surge
protector is securely connected to an electrical outlet, switched on, and
working properly. Plug a working device, such as a lamp, into the outlet
and turn it on to test the outlet.
protector is securely connected to an electrical outlet, switched on, and
working properly. Plug a working device, such as a lamp, into the outlet
and turn it on to test the outlet.
■
Make sure all components are connected securely to the surge protector
and properly switched on.
and properly switched on.
Printer
Printer will not turn on
■
Make sure the power cable is plugged into an AC power source.
Printer is on but will not print
■
Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
connected to the proper port.
■
Check the connector and cable for bent or broken pins.
■
Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.
for instructions on installing the printer driver.
■
If the printer you want to print to is not the default printer, make sure
you have selected it in the printer setup.
you have selected it in the printer setup.
You receive a “Printer queue is full” error message
■
Make sure the printer is not set to work offline.
■
Wait until files have been printed before sending additional files to the
printer.
printer.
To set up a default printer:
1 Click Start, then select Settings, then Printers.
2 Right-click on the name of the printer you want to be the default
2 Right-click on the name of the printer you want to be the default
printer. A menu opens.
3 Select Set as Default.
07334.book Page 86 Friday, December 29, 2000 10:23 AM