Sony UP-GR700 User Manual
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Troubleshooting
25
If the Paper Jams
When the ERROR indicator lights in red and on the
monitor of the computer connected to the printer, the
error number “E05” and the error message “Paper jam
during feeding,” are displayed, the paper jam has
occurred.
Proceed as follows.
It is recommended that you put on gloves when handling
a paper roll.
monitor of the computer connected to the printer, the
error number “E05” and the error message “Paper jam
during feeding,” are displayed, the paper jam has
occurred.
Proceed as follows.
It is recommended that you put on gloves when handling
a paper roll.
1
Confirm that the printer is turned on. If not, turn the
printer on.
printer on.
2
Open the front door.
3
Remove the ink ribbon.
4
Take out the leading edge of the paper and check
whether or not a paper jam has occurred.
whether or not a paper jam has occurred.
5
If the leading edge of the paper is bent or folded, cut
this portion off in a straight line using a pair of
scissors.
this portion off in a straight line using a pair of
scissors.
6
Wind back the leading edge of the paper back onto
the paper roll.
the paper roll.
7
Turn the printer on again.
8
Set the roll paper and ink ribbon again.
9
After checking that the STATUS indicator is lit in
blue, press the cutter button to feed the leading edge
of the paper (about 10 cm (4 inches)), and then chop
off leading edge of the paper fed by about 10 cm (4
inches).
blue, press the cutter button to feed the leading edge
of the paper (about 10 cm (4 inches)), and then chop
off leading edge of the paper fed by about 10 cm (4
inches).