Brother C-9330CDW User Manual

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If you think there is a problem with your machine, check each of the items below first and follow 
the troubleshooting tips.
In USA: 
Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your 
model page to download the other manuals.
You can correct most problems by yourself. If you need additional help, the Brother Solutions 
Center offers the latest FAQs and troubleshooting tips.
Identifying your problem
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First, check the following:
The machine’s power cord is connected correctly and the machine’s power is on. If the 
machine does not turn on after connecting the power cord, see Other difficulties on page 131.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless 
connection is set up on both the machine and your computer.
Touchscreen Messages
If you did not solve your problem with the above checks, identify your problem and then go to the 
page suggested below.
Paper handling and Printing problems:
Telephone and Fax problems:
Troubleshooting
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