HP (Hewlett-Packard) HP OpenView Vantagepoint – Operation Manual for UNIX User Manual

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An Introduction to Integrating Partner Applications with VPO
VPO Conceptual Overview
Chapter 1
47
Acting on the Information Provided
VPO offers several mechanisms for responding to events. When an event
occurs that requires a non-interactive, corrective action, you can
configure VPO to run the configured action automatically. These actions
can be activated either from the management server and/or directly by
the agents. For other significant events, VPO can provide event-specific
instructions to guide operators during problem resolution. You can set up
operator-initiated actions that are offered to an operator when a
particular problem is reported in the operator’s Message Browser.
All other events and management activities are handled within the
Application Desktop
 window. From this window custom scripts,
programs and management applications can be started and console
windows opened on managed nodes.
The console login is under VPO control and can be configured to meet
specific operating policies. If the network or remote system is down, a
direct connection over a separate line to the physical console port of the
managed node can be established. For similar management tasks that
have to be performed on multiple managed nodes, VPO also provides a
broadcast facility.
VPO allows you to track the steps taken to address a specific event. A
facility to add annotations, and an interface to external trouble-ticket
systems are provided. Records documenting the resolution of a problem
provide a base for changing and creating message instruction text,
defining enhanced problem resolution instructions, and developing more
automatic actions.