Olympus 370 series User Manual

This section contains information about technical support and the printer warranty.

If you have a problem, follow these steps:
1

Check the documentation that came with the printer.
–

Setup Guide: The HP Photosmart 370 series Setup Guide explains how to set up the
printer and print your first photo.

–

User's Guide: The HP Photosmart 370 series User's Guide describes the basic
features of the printer, explains how to use the printer without connecting a computer,
and contains hardware troubleshooting information. This guide is available in online
format on the User's Guide CD.

–

Reference Guide: The HP Photosmart 370 series Reference Guide is the book you
are reading. It provides basic information about the printer, including setup, operation,
technical support, and warranty. For detailed instructions, see the User’s Guide
available in online format on the User's Guide CD.

–

HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes
how to use the printer with a computer and contains software troubleshooting
information. See 

.

2

If you are unable to solve the problem using the information in the documentation, visit

–

Access online support pages

–

Send HP an e-mail message for answers to your questions

–

Connect with an HP technician by using online chat

–

Check for software updates

Support options and availability vary by product, country/region, and language.

3

For Europe only: Contact your local point of purchase. If the printer has a hardware failure,
you will be asked to bring the printer to where you purchased it. Service is free during the
printer limited warranty period. After the warranty period, you will be quoted a service charge.

4

If you are unable to solve the problem using the onscreen Help or HP websites, call
Customer Care using the number for your country/region. For a list of country/region phone
numbers, see the following section.

While the printer is under warranty, you can obtain free phone support. For more information,
see 

 to check the duration of your free

support.
After the free phone support period, you can obtain help from HP at an additional cost. Contact
your HP dealer or call the support phone number for your country/region for support options.
To receive HP support by phone, call the appropriate support phone number for your location.
Standard phone company charges apply.
Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland,
Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom
should go to 

 to access phone support numbers in their country/region.