Sony UP20 User Manual

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Recommended Ink Ribbon and Paper

57

Clean the cabinet, panel and controls with a soft dry 
cloth, or a soft cloth lightly moistened with a mild 
detergent solution.

• Be sure to turn off the power of the printer before 

cleaning.

• Do not use any type of solvent, such as alcohol or 

benzine, which may damage the finish.

Clean the thermal head with the thermal head cleaning 
cartridge (supplied) if the printout quality deteriorates, 
for example, when the white stripes begin to appear on 
the printout.
It is recommended that you clean the thermal head after 
every 10 packs of paper to keep the printout quality at its 
best.

Remove the paper tray and remove the paper.

Place the cleaning sheet in the paper tray so that the 
shiny surface faces down.

• Be sure to use the cleaning sheet supplied with 

the UPC-21L/21S color printing pack.

• Do not reuse the old cleaning sheet.

Load the cleaning cartridge into the ribbon 
compartment, and then close the front panel.
“CLEAN HEAD:PRESS[EXEC]” is displayed.
If the ink ribbon is left in the ink ribbon 
compartment, remove the ink ribbon first, then load 
the cleaning cartridge. For detailed information on 
how to load, see “Loading an Ink Ribbon” on page 
13.

Press the EXEC button.
The thermal head cleaning is started. While the 
head is being cleaned, “CLEAN HEAD:NOW 
CLEANING” is displayed.
When cleaning has been completed, “CLEAN 
HEAD:FINISHED” is displayed.

Both paper and an ink ribbon are necessary for printing. 
Use the ink ribbon with the paper contained in the same 
package.

Contains color ink ribbon cartridge and paper.
Color ink ribbon: 3 rolls
Paper: 90 × 100 mm (5 3/4 × 8 3/8 inches) size paper, 1 
package (80 sheets) × 3

Contains color ink ribbon cartridge and paper.
Color ink ribbon: 4 rolls
Paper: 100 × 144 mm (5 3/4 × 8 3/8 inches) size paper, 
1 package (50 sheets) × 4 

If the paper has been exhausted, replace the ink ribbon 
together with the paper.