Lexmark MX511de User Manual
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on paper that is supported by the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 2.
Step 2
a
From the Paper menu on the printer control panel, set the paper size
and type to match the paper loaded in the tray.
and type to match the paper loaded in the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 3.
Step 3
a
Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
the Print dialog, and then specify the paper type.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 4.
Step 4
a
Check if the trays are not linked.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Contact
.
Large jobs do not collate
Action
Yes
No
Step 1
a
From the Finishing menu on the printer control panel, set Collate to
“(1,2,3) (1,2,3).”
“(1,2,3) (1,2,3).”
b
Resend the print job.
Did the job print and collate correctly?
The problem is solved. Go to step 2.
Step 2
a
From the printer software, set Collate to “(1,2,3) (1,2,3).”
Note: Setting Collate to “(1,1,1) (2,2,2)” in the software overrides
the setting in the Finishing menu.
the setting in the Finishing menu.
b
Resend the print job.
Did the job print and collate correctly?
The problem is solved. Go to step 3.
Troubleshooting
263