Lexmark MX511de User Manual

Page of 329
Action
Yes
No
Step 6
a
Remove, and then reinstall the printer software. For more
information, see “Installing the printer software” on page 46.
Note: The printer software is available at
.
b
Resend the print job.
Do the jobs print?
The problem is solved. Contact 
.
Print job takes longer than expected
Action
Yes
No
Step 1
Change the environmental settings of the printer.
a
From the printer control panel, navigate to:
Settings > General Settings
b
Select Eco
Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is solved. Go to step 2.
Step 2
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the job
Did the job print?
The problem is solved. Go to step 3.
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
The problem is solved. Go to step 4.
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
b
Resend the print job.
Did the job print?
The problem is solved. Go to step 5.
Troubleshooting
266