Lexmark MX511de User Manual
Action
Yes
No
Step 3
Reinstall the toner cartridge.
a
Remove the cartridge.
b
Install the cartridge.
c
Resend the print job.
Did the background disappear from the prints?
The problem is solved. Go to step 4.
Step 4
Check if off-white background is selected.
a
Depending on your operating system, set off-white background from
Print Properties or the Print dialog.
Print Properties or the Print dialog.
b
Resend the print job.
Did the background disappear from the prints?
The problem is solved. Contact
.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 2.
The problem is solved.
Step 2
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 3.
The problem is solved.
Troubleshooting
271