Epson CX11F User Manual

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Troubleshooting
16
EPSON AcuLaser CX11 Series Basic Operation Guide
Troubleshooting
Clearing jammed paper
If paper becomes jammed in the product, the 
Print light (green) goes off and Error light 
(red) is lit. The product’s LCD panel and 
EPSON Status Monitor 3 provide alert 
messages.
Clear the paper jam by following the order 
of the indicated cover names displayed on 
the control panel or EPSON Status 
Monitor 3.
Precautions for clearing jammed paper
Be sure to observe the following points when 
you clear jammed paper.
❏ Do not remove jammed paper by force. 
Torn paper can be difficult to remove 
and might cause other paper jams. Pull 
it gently in order to avoid tearing.
❏ Always try to remove jammed paper 
with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in 
the product, or if paper is jammed in a 
place not mentioned in this guide, 
contact your dealer.
❏ Make sure that the paper type that is 
loaded is the same as the Paper Type 
setting in the printer driver.
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Warning:
❏ Be careful not to touch the fuser, 
which is marked CAUTION HIGH 
TEMPERATURE, or the surrounding 
areas. If the product has been in use, 
the fuser and the surrounding areas 
may be very hot.
❏ Do not insert your hand deep into the 
fuser unit as some components are 
sharp and may cause injury.
Jam C (cover C)
Follow the steps below to clear paper jams at 
cover C.
1. Raise the scanner unit.