Toshiba e-STUDIO166 User Manual

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Before Calling Service Technician    95
Toner-related items
Original/Copy paper-related items
Phenomenon
Usual cause
Countermeasure
The toner lamp is lit.
There is only a little toners 
remaining in the toner car-
tridge.
This is not an equipment malfunction. 
(There is still some toner in the toner car-
tridge. Do not replace the toner cartridge 
until the toner lamp starts blinking.)
The toner cartridge is not 
installed. Or it is not installed 
correctly.
Install the toner cartridge correctly.
A toner cartridge not recom-
mended by TOSHIBA is 
being used.
Use a TOSHIBA-recommended toner car-
tridge. If you use a toner cartridge other 
than the one we recommend and you feel 
annoyed by this lighting lamp, contact 
your service representative.
The toner lamp is blinking.
The toner in the toner 
cartridge has run out.
Replace the toner cartridge with a new 
one.
The toner lamp does not light 
even when the toner has 
almost run out.
The toner-remaining check 
function has been disabled 
since the purchase of the 
equipment.
Contact your service representative.
The equipment does not 
become ready for copying 
after the toner cartridge is 
inserted.
The toner cartridge inserted 
is not usable for this equip-
ment.
Check the product name of the toner car-
tridge. If you can see “T-1640”, this car-
tridge is usable.
Phenomenon
Usual cause
Countermeasure
An original jams.
An original not acceptable for 
the equipment is being used.
Check if the original is acceptable for the 
equipment.
Copy paper jams.
Copy paper not acceptable 
for the equipment is being 
used.
Check if the copy paper is acceptable for 
the equipment. 
The size of the copy paper in 
the drawer or on the bypass 
tray is not registered prop-
erly in the equipment. 
Register the size of the placed copy paper 
properly. 
Jammed paper is located in 
a place you cannot see eas-
ily.
Use the paper jam position lamp to 
recheck the position where the paper jam 
has occurred.
There is no gap between the 
side guides and paper in the 
drawer. Or the gap is too 
wide.
Adjust the gap between the side guides 
and the paper properly.
Multiple feeding occurs.
Paper is clinging to each 
other.
Fan the paper well and place it again.