Xerox 180 EPS User Manual

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Verify that your PDL file was created without reverse order 
instructions.

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Verify that the application was not set up to print in reverse 
order.

The problem isolation for PDL problems procedure provides 
questions that the system administrator may ask the job 
submitters when they are encountering problems with printing 
PDL files. The answers to these questions will assist in isolating 
the problem.

Ask the following questions when there are problems with HP PCL 
files: 

•

What printer driver was used to create the file?

•

What application was used to create the file?

•

Do all applications create this file format?

•

Have you tried selecting a different driver to create this type of 
file? If so, did it print without problems?

•

Has the file been printed previously on a different printer? If so, 
what printer was selected?

•

Because HP PCL printers rarely print a list of errors, what do 
you see as the specific image errors or problems in the prints?

•

When you compare the problem prints with a hard copy proof, 
what specifically do you need to correct?

•

Was the file recreated and resubmitted? If so, what was the 
result?

•

Especially for large jobs, has the file been submitted to a 
queue that is accepting files and is clear of problems, or for 
which resources were available and adequate?

•

Did this file or similar files print on a previously installed 
version of the system software?

•

Has printing been attempted with the most recent version of 
the system software?

Ask the following questions when there are problems with 
PostScript files:

•

What printer driver was used to create the file?

•

What client/application was used to create the file? Do all