Xerox 115 User Manual

Xerox support services

B-4

 Installation Planning Guide

Detailed information on documentation for DocuPrint printers 
and other Xerox products is contained in the Xerox Customer 
Documentation Catalog. The catalog includes a brief 
description of each item and its cost.

Once you are on the mailing list, updated catalogs are sent to 
you automatically. You may call Xerox Documentation and 
Software Services (XDSS) to request a catalog. 

Operator training is conducted at your location by your Xerox 
system analyst or other identified representative, shortly after the 
printing system is installed. Training takes two to four hours, 
depending on the system configuration. It includes hands-on 
practice running basic jobs, performing routine maintenance, and 
solving problems. Determine the number of operators you want 
to attend the initial training and schedule training dates and times 
through your Xerox sales representative.

Additional training classes, such as Advanced Customer T

raining (ACT) for operators, teach advanced service and 
maintenance skills. Your sales representative can give you 
information on availability of ACT training.

A variety of classes and workshops are available through Xerox 
Customer Education (refer to the following section).

Xerox offers classes and tutorial documents on various topics 
relating to printing systems and document production. For 
information about Xerox training courses, or to receive a catalog, 
contact your local Xerox representative. In the U. S., call Xerox 
Customer Education at 1-800-445-5554. Customer Education 
has a web site where you can obtain additional information. The 
web site address is: