Toshiba 355 User Manual

8    Messages Displayed on the Touch Panel

When a message appears on the touch panel, see the table below to solve the problem.

Close *** cover.

The cover indicated by *** is open.

Check the cover on the touch panel and close it.

Misfeed in ***

Paper jam has occurred inside the 
equipment.

Remove the jammed paper following the guidance 
displayed on the touch panel.

Check paper size setting on control 
panel for drawer N

Paper jam has occurred because of 
the mismatch between the paper size 
placed in drawer N and the size 
registered for the drawer N in the 
equipment.

Just removing the jammed paper does not prevent 
another paper jam. Be sure to correctly register the 
paper size in the equipment.

Wait (Performing Self-check) 

The equipment is undergoing 
maintenance to keep its imaging 
quality.

Wait until the adjustment is completed and the 
message disappears.

Check the original and set it again

The original is jammed inside of the 
Reversing Automatic Document 
Feeder (optional).

Remove the jammed original following the guidance 
on the touch panel.

The direction or the size of the 
original placed on the Reversing 
Automatic Document Feeder is 
incorrect.

Check the direction and the size of the original and 
then replace it on the Reversing Automatic Document 
Feeder. Then reattempt the operation.

Change direction of original

The orientation of the original placed 
on the original glass is incorrect.

Change the orientation of the original by 90 degrees 
and place it on the original glass.

Change from this mode
Count over, cannot store anymore

The number of originals to be 
scanned has exceeded the limit 
specified with the department or user 
code during scanning.

Ask your administrator for details of setting the limit for 
the number of copies.

READY (CHECK SADDLE STITCH 
STAPLER)

Staple jam has occurred in the stapler 
of the saddle stitch unit.

Remove the jammed staples.

READY (CHECK SADDLE STITCH 
STAPLER)

No staples are left in the stapler of the 
saddle stitch unit.

Refill the staples.

READY (CHECK STAPLER)

Staple jam has occurred in the stapler 
of the finisher.

Remove the jammed staples.

READY (CHECK STAPLER)

No staples are left in the stapler of the 
finisher.

Refill the staples.

READY (TONER NOT 
RECOGNIZED)

The toner cartridge is not installed. Or 
it is not installed correctly.

Install the toner cartridge correctly.

A toner cartridge not recommended 
by TOSHIBA is being used.

Use a TOSHIBA-recommended toner cartridge.

READY (HOLE PUNCH DUST BIN IS 
FULL)

Hole punch dust bin is full of paper 
punchings.

Remove the paper punchings.

READY (INNER TRAY FULL)

The exit tray of the equipment is full of 
paper.

Remove the paper from the exit tray of the equipment.

Cannot copy
Check DEPARTMENT COUNTER

The number of originals to be 
scanned has exceeded the limit 
specified with the department code 
during scanning.

Ask your administrator for details of setting the limit for 
the number of copies.

Add paper

No paper is left in a drawer or on the 
bypass tray.

Set paper in the drawer or on the bypass tray. The 
touch panel indicates which drawer (or the bypass 
tray) has no paper.
To set paper, refer to the Copying Guide.

Call for service

The equipment requires adjusting by 
a service technician.

Contact your service representative with the error 
code displayed on the right side of the touch panel.

Never attempt to repair, disassemble or modify 
the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative for 
maintenance or repair of the internal parts of the 
equipment.