Toshiba 355 User Manual

Page of 128
8.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
When You Think Something Is Wrong With the Equipment    121
8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
„
Originals and paper
Problem Description
Cause
Corrective Action
The original is jammed.
The original is unavailable on the 
equipment.
Check whether the original is available on the equipment.
For details, refer to Chapter 2 of the Copying Guide.
Paper is jammed.
The paper is unavailable on the 
equipment.
Check whether the paper is available on the equipment.
For details, refer to Chapter 1 of the Copying Guide.
The paper size setting registered for 
the equipment is inconsistent with 
paper in a drawer or on the bypass 
tray.
Match the size of the paper placed in the drawer or on the 
bypass tray and the size registered on the equipment.
For Details, refer to Chapter 1 and 2 of the Copying 
Guide
.
The stack of paper exceeds the 
loading line indicated on the side 
guide.
Remove some paper to set it within the height limit line 
indicated on the side guide.
There is too much space between the 
paper and the side and end guides of 
the drawer.
Adjust the space between the paper and the side guide or 
the end guide not to take much spaces. If the thick paper 
is jammed, take a little space between the paper and the 
side guide.
For details, refer to Chapter 1 of the Copying Guide.
Hidden jammed paper has not been 
removed.
Check the sign again on the touch panel to see where the 
jam occurred.
Two or more sheets of paper are 
fed together.
Sheets of paper are stuck together.
Loosen the stack of paper well and set them again.
Sheets do not align when exiting.
Sheets are placed in the drawer with 
the wrong side up.
Check the printing side of the sheets and place them 
correctly. Information about the printing side may be given 
on the wrapping paper of the sheets.
If you cannot find which side is the printing side, try 
printing on both sides to see if the sheets align when 
exiting.
The message indicating no paper 
does not disappear even after 
paper is placed in the drawer.
Sheets placed in the drawer are not 
aligned.
Remove the sheets from the drawer, align them, and 
replace them.
The side and end guides do not 
match the paper size in the drawer.
Adjust the side and end guides to match the paper size.
The amount of paper placed in the 
Large Capacity Feeder (optional) is 
too small.
Place more than 10 sheets of paper in the Large Capacity 
Feeder.