ZyXEL Communications P-312 User Manual

viii

Customer Support

When you contact your customer support representative please have the following information ready:

♦

  Prestige Model and serial number.

♦

  Information in Menu 24.2.1 –System Information.

♦

  Warranty Information.

♦

  Date you received your Prestige.

♦

  Brief description of the problem and the steps you took to solve it

EMAIL – Support

Telephone

Web Site

Method

Region

EMAIL – Sales

Fax

FTP Site

Regular Mail

support@zyxel.com.tw
support@europe.zyxel.com

+886-3-578-3942

www.zyxel.com
www.europe.zyxel.com

Worldwide

sales@zyxel.com.tw

+886-3-578-2439

ftp.europe.zyxel.com

ZyXEL Communications

Corp., 6 Innovation Road II,

Science-Based Industrial

Park, HsinChu, Taiwan.

support@zyxel.com

+1-714-632-0882
800-255-4101

www.zyxel.com

North

America

sales@zyxel.com

+1-714-632-0858

ftp.zyxel.com

ZyXEL Communications Inc.,

1650 Miraloma Avenue,

Placentia, CA 92870, U.S.A.

support@zyxel.dk

+45-3955-0700

www.zyxel.dk

Scandinavia

sales@zyxel.dk

+45-3955-0707

ftp.zyxel.dk

ZyXEL Communications A/S,

Columbusvej 5, 2860

Soeborg, Denmark.

support@zyxel.at

+43-1-4948677-0
0810-1-ZyXEL
0810-1-99935

www.zyxel.at

Austria

sales@zyxel.at

+43-1-4948678

ftp.zyxel.at

Note: for Austrian users with *.at
domain only!

ZyXEL Communications

Services GmbH.,

Thaliastrasse 125a/2/2/4,

A-1160 Vienna, Austria

support@zyxel.de

+49-2405-6909-0
0180-5213247

Tech Support hotline

0180-5099935

RMA/Repair hotline

www.zyxel.de

Germany

sales@zyxel.de

+49-2405-6909-99

ftp.europe.zyxel.com

ZyXEL Deutschland GmbH.,

Adenauerstr. 20/A4, D-52146

Wuerselen, Germany.