ZyXEL Communications P-2302HWUDL-P1 Series User Manual

 Chapter 25 Troubleshooting

P-2302HWUDL-P1 Series User’s Guide

5 Reset the device to its factory defaults, and try to access the ZyXEL Device with the 

default IP address. See 

.

6 If the problem continues, contact the network administrator or vendor, or try one of the 

advanced suggestions.

• If your computer is connected to the WAN port or is connected wirelessly, use a computer 

that is connected to a LAN/ETHERNET port.

V

1 Make sure you have entered the user name and password correctly. The default user 

name is admin, and the default password is 1234. These fields are case-sensitive, so 
make sure [Caps Lock] is not on. 

2 Disconnect and re-connect the power adaptor or cord to the ZyXEL Device. 
3 If this does not work, you have to reset the device to its factory defaults. See 

.

V

1 Check the hardware connections, and make sure the LEDs are behaving as expected. See 

the Quick Start Guide and 

2 Make sure you entered your ISP account information correctly in the wizard. These 

fields are case-sensitive, so make sure [Caps Lock] is not on. 

3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the 

wireless client are the same as the settings in the AP.

4 Disconnect all the cables from your device, and follow the directions in the Quick Start 

Guide again. 

5 If the problem continues, contact your ISP. 

V

1 Check the hardware connections, and make sure the LEDs are behaving as expected. See 

the Quick Start Guide and 

2 Disconnect and re-connect the power adaptor to the ZyXEL Device. 
3 Turn the ZyXEL Device off and on.