Nortel Networks Meridian 1 PC Console Interface Unit User Manual

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PC Console Interface Unit Quick Reference Guide-N0039836
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Standard 3.00
Meridian 1 PC Console Interface Unit Quick Reference Guide
This quick reference guide describes the basic components of the Meridian 1 PC Console Interface Unit (PCCIU), and 
provides instructions for what you should do if your PC power fails, or the PCCIU does not work properly.
Note:
The attendant cannot receive calls until your associated PC-based Console software application is up and 
running.
  
The front panel
The front panel of the Meridian 1 PCCIU contains the following:
• The brandline insert, which you can replace with your own company’s logo.
• The alerter speaker, which lets you know when you have an incoming call.
• The volume control, which enables you to adjust the headset or handset volume.
• The Status LED, which indicates the current operating status of the PCCIU:
—   Solid green indicates that the PCCIU is working properly.
—   Off indicates that there is no power going to the PCCIU. Contact your system 
administrator.
—    Flashing red is a major alarm indicating that a system-related error has occurred   
at the Meridian 1 system. Contact your system administrator.
—    Flashing green indicates one of the following:
a.
   PCCIU is in Night Service or Position Busy
b.
   Power Fail Transfer (PFT) switch is in the incorrect position (Off)
c.
   handset or headset is not connected properly
—   Solid red indicates that the PCCIU is not communicating with the PC properly. 
Contact your system administrator.
—   Solid yellow indicates that a failure occurred during the PCCIU self-test diagnostic 
routine. Contact your Nortel distributor.
Figure 1: Front panel of the PC Console Interface Unit