Lucent Technologies merlin messaging system User Manual

Programming Call Answer Service

Programming the Call Answer Service features enables your communications system to
transfer unanswered calls to the MERLIN Messaging System. To do this, you must:

Assign Group Coverage to specific extensions.

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Select the MERLIN Messaging System Calling Group as the Group Coverage receiver.

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Any number of extensions can be assigned to a Coverage Group. Unanswered calls to
extensions in the Coverage Group are redirected to MERLIN Messaging System ports in the
MERLIN Messaging System Calling Group.

Procedures

Programming Group Coverage
Creating the Group Coverage Ring Delay
Redirecting Calls Sent to Unassigned Extensions

Programming Call Answer Service

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