Lucent Technologies merlin messaging system User Manual

Enter programming mode

 

 Sys Program

 Exit/Start

[any key]

Select Extensions

 Extensions

Display next page of menu

/ 

Select Group Calling

 Grp Calling

Select Group Calling Overflow
Coverage

 Overflow

Enter extension of MERLIN
Messaging System Calling Group

[nnn]

 Enter

[nnn]

Enter the Listed Directory Number
(LDN) for the QCC Queue

[nnn]

 Enter

[nnn]

Select Number Based Overflow

Number Based
Overflow

Erase current number of calls

or

 Backspace

 

Enter the number of calls (1-99) in
queue before calls are sent to QCC

[nnn]

 Enter

[nnn]

Select Time Based Overflow

Time Based Overflow

Erase current number of seconds

or

 Backspace

 

Enter the number of seconds in
queue before calls are sent to QCC

[nnn]

 Enter

[nnn]

Select Prompt Based Overflow

Prompt Based
Overflow

Select Yes or No
In most cases you select No.

Yes or No

 Enter

 

or

 

To program Overflow Coverage (Hybrid/PBX Only) to the QCC Queue for Immediate Call Handling

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