Lucent Technologies merlin messaging system User Manual
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Temporary Closure Greeting
A MERLIN Messaging System feature that enables the System Manager to record and schedule a
special greeting to be played before the Automated Attendant's Main menu prompt. This feature is
used in conjunction with the Temporary Schedule feature. A Temporary Closure Greeting is used
when a company closes for a holiday, for an emergency or because of inclement weather.
special greeting to be played before the Automated Attendant's Main menu prompt. This feature is
used in conjunction with the Temporary Schedule feature. A Temporary Closure Greeting is used
when a company closes for a holiday, for an emergency or because of inclement weather.
Temporary Schedule
The MERLIN Messaging System Manager can set up a Temporary Schedule to override the
regular Day/Night operation of an Automated Attendant.
regular Day/Night operation of an Automated Attendant.
Tip/Ring (T/R)
Contacts and associated conductors of a single-line telephone.
Toll Fraud
The unauthorized use of your communications system by third parties to make long distance
telephone calls. Under the law, you, the customer, are responsible for paying part or all of those
unauthorized calls.
telephone calls. Under the law, you, the customer, are responsible for paying part or all of those
unauthorized calls.
Touch-Tone Duration
The length (specified in milliseconds) of the Touch-Tone codes sent from the
communications system to the MERLIN Messaging System.
communications system to the MERLIN Messaging System.
Touch-Tone Interval
The interval (specified in milliseconds) between Touch-Tone codes sent from the communications
system to the MERLIN Messaging System.
system to the MERLIN Messaging System.
Touch-Tone Receivers
Devices used to decode DTMF (dual-tone multifrequency) Touch-Tones. Touch-Tone
Receivers are included in some communications system modules. The MERLIN Messaging
System module has two Touch-Tone Receivers.
Receivers are included in some communications system modules. The MERLIN Messaging
System module has two Touch-Tone Receivers.
Transfer Redirect Extension
The extension number to which transferred calls are redirected if the calls have not been answered
or the extensions are busy and they do not have coverage. The default extension is the first
operator's extension. This extension can also be a Queued Call Console (QCC), another extension
or the extension of the MERLIN Messaging System Calling Group. The Transfer Redirect
extension is programmed by the System Manager of the communications system.
or the extensions are busy and they do not have coverage. The default extension is the first
operator's extension. This extension can also be a Queued Call Console (QCC), another extension
or the extension of the MERLIN Messaging System Calling Group. The Transfer Redirect
extension is programmed by the System Manager of the communications system.
Transfer Restrictions
Prevents users and callers from committing toll fraud by transferring to an outside line or outside
operator who could place a call for them.
operator who could place a call for them.
MERLIN Messaging System Glossary
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