Siemens 6500 Series User Manual

6500 Series Residential Gateway User’s Guide

 

Monitoring Gateway Health

 

The Gateway provides diagnostic tests and data for each interface. This data is commonly requested by 
technical support to assist in troubleshooting. To access this feature, click the Diagnostics button from 
your “

 

To use the diagnostic option: 

1. 

Select a connection to test from the Connection to Test drop-down menu. You must move all the 
way to the bottom of this window to display this drop-down menu. 

2. Click 

Run Diagnostics. The system responds by displaying the results in the different tables. Pay 

special attention to any tests that report a failing condition and check the connections for these 
interfaces before running the diagnostics again. 

3. Click 

Apply. 

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