DELL 1370 User Manual

Page of 78
43
Using Support Tools 
Hardware Troubleshooter
If a device is either not detected during 
the operating system setup or is detected 
but incorrectly configured, you can use the 
Hardware Troubleshooter to resolve the 
incompatibility.
To start the Hardware Troubleshooter:
Click 
1. 
 
→ Help and Support.
Type 
2. 
hardware troubleshooter in 
the search field and press <Enter> to start 
the search.
In the search results, select the option that 
3. 
best describes the problem and follow the 
remaining troubleshooting steps.
Dell Diagnostics 
If you experience a problem with your 
computer, perform the checks in “Lockups and 
Software Problems” on page 38 and run the 
Dell Diagnostics before you contact Dell for 
technical assistance.
NOTE: Dell Diagnostics works only on Dell 
computers.
NOTE: The 
Drivers and Utilities
 disc 
is optional and may not ship with your 
computer.
See the System Setup section in the Service 
Manual to review your computer’s configuration 
information, and ensure that the device that 
you want to test appears in the system setup 
program and is active.
Start the Dell Diagnostics from your hard drive 
or from the 
Drivers and Utilities
 disc.