DELL 1370 User Manual

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Getting Help
 
Diagnostic Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom 
of the computer):
Express Service Code:
Return Material Authorization Number (if 
provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes /No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation 
to determine the contents of the computer’s 
start-up files. If the computer is connected to 
a printer, print each file. Otherwise, record the 
contents of each file before calling Dell.
Error message, beep code, or diagnostic 
code:
Description of problem and troubleshooting 
procedures you performed: