Raritan Computer P2-USTIP1 User Manual
A
PPENDIX
C:
T
ROUBLESHOOTING
39
Event Log File and On-Screen Error Codes
USTIP will display or log an error code in the USTIP Event Log Screen in the event of a
problem occurring. Error codes are eight-digit hexadecimal numbers, containing two parts: the
first four denote error type; and the second four digits denote a location code.
These last four digits of the USTIP error code are the most useful in determining what has caused
a system failure. Below is a list of location codes (the last four digits of an error code), and their
meanings.
problem occurring. Error codes are eight-digit hexadecimal numbers, containing two parts: the
first four denote error type; and the second four digits denote a location code.
These last four digits of the USTIP error code are the most useful in determining what has caused
a system failure. Below is a list of location codes (the last four digits of an error code), and their
meanings.
E
RROR
C
ODE
(
LAST
4
DIGITS
)
M
EANING
R
ECOMMENDATION
0001 – 0003
Memory allocation error
Reboot USTIP. Make sure the BIOS memory
test recognizes at least 64MB of RAM. If the
problem persists, restore the software and file
system from the Recovery CD-ROM.
test recognizes at least 64MB of RAM. If the
problem persists, restore the software and file
system from the Recovery CD-ROM.
0004
Could not read the
configuration file on
startup. The file may be
corrupt, the file system
may be damaged, or the
config file might be from
an older version of
USTIP.
configuration file on
startup. The file may be
corrupt, the file system
may be damaged, or the
config file might be from
an older version of
USTIP.
Reenter the configuration information and
reboot. If the problem continues, restore the
software and file system from the Recovery CD-
ROM.
reboot. If the problem continues, restore the
software and file system from the Recovery CD-
ROM.
0005
The config file was
missing. This may be the
first time you have started
USTIP or the file system
has become corrupt.
missing. This may be the
first time you have started
USTIP or the file system
has become corrupt.
Reenter the configuration information and
reboot. If the problem continues, restore the
software and file system from the Recovery CD-
ROM.
reboot. If the problem continues, restore the
software and file system from the Recovery CD-
ROM.
0006
The config file could not
be saved. The file system
may be corrupt or the
hard drive may not be
responding.
be saved. The file system
may be corrupt or the
hard drive may not be
responding.
Retry, but if the problem persists, restore the
software and file system from the Recovery CD-
ROM.
software and file system from the Recovery CD-
ROM.
0007 – 0008
Memory allocation error.
Reboot USTIP. Make sure the BIOS memory
test recognizes at least 64MB of RAM. If the
problem persists, restore the software and file
system from the Recovery CD-ROM.
test recognizes at least 64MB of RAM. If the
problem persists, restore the software and file
system from the Recovery CD-ROM.
0009
Could not find the frame
grabber card.
grabber card.
Power off the system and make sure the frame
grabber card is inserted firmly. If the problem
persists, there may be a problem with your
USTIP hardware.
grabber card is inserted firmly. If the problem
persists, there may be a problem with your
USTIP hardware.
000A
Frame grabber card is not
responding correctly.
responding correctly.
Power off the system and make sure the frame
grabber card is inserted firmly. If the problem
persists, there may be a problem with your
USTIP hardware.
grabber card is inserted firmly. If the problem
persists, there may be a problem with your
USTIP hardware.
000B
Memory allocation error.
Reboot USTIP. Make sure the BIOS memory
test recognizes at least 64MB of RAM. If the
problem persists, restore the software and file
system from the Recovery CD-ROM.
test recognizes at least 64MB of RAM. If the
problem persists, restore the software and file
system from the Recovery CD-ROM.