Nortel Networks 150 User Manual

CallPilot 150 Telephone Administration Guide

CallPilot is a versatile business communications tool that you can use to:

•

answer incoming calls

•

offer callers a selection of options to route their calls or access information

•

provide advanced voicemail, Automated Attendant and call handling capabilities

This guide leads a System Administrator through setting up and operating CallPilot on a CallPilot 
150 system. You can program CallPilot using any two-line display telephone on your Norstar 
system. You can also use the web-based CallPilot Manager to set up and operate CallPilot.

CallPilot includes:

Records messages and stores them in a mailbox for easy retrieval. Business telephones on your 
system can have their own mailbox and greeting. Information can be distributed quickly to 
departments and workgroups.

Answers your business calls promptly, 24 hours a day, with a Company Greeting. Callers can 
direct their own calls by using the Company Directory.

Enhances the Automated Attendant menu with customized menus and information messages. With 
CCR you can determine the menu options and record the voice prompts that guide callers along 
call paths.