Nortel Networks 1750 User Manual
68 Chapter 4 Management IP interface configuration
NN46110-316 03.01
Troubleshooting
If you cannot connect to the VPN Router 1750 by using your browser, check the
following items:
following items:
•
Ensure that you entered the correct IP address in the browser window.
•
Type a known URL in the browser window to ensure that your network
connection is good.
connection is good.
•
Check that the management IP address is on the same subnet as the physical
Local Area Network (LAN) attached to the gateway.
Local Area Network (LAN) attached to the gateway.
•
Ensure that your PC runs a supported browser, either Internet Explorer
Version 5.5 or later, or Netscape Navigator 4.79 or 6.2.
Version 5.5 or later, or Netscape Navigator 4.79 or 6.2.
•
Check the physical connections on the VPN Router 1750, especially the LAN
cables and the power cord.
cables and the power cord.
If you still cannot connect to the VPN Router 1750 by using a browser, connect a
terminal or PC to the gateway with the serial cable and check the management IP
address listed in the serial menu. For more information, see
terminal or PC to the gateway with the serial cable and check the management IP
address listed in the serial menu. For more information, see
. Reconfigure the management IP address if
necessary.
If you cannot resolve the problem, contact the Nortel Technical Solutions Center
closest to you.
closest to you.