Nortel Networks NN44200-700 User Manual

131

Chapter 6
Application troubleshooting

In this chapter

"Symptom 1: CallPilot answers calls, but voice services are not available"
(page 132)

"Symptom 2: A user cannot log in to the mailbox from an external phone"
(page 134)

"Symptom 3: Speech recognition does not work" (page 135)

"Symptom 4: Users cannot print or receive faxes" (page 136)

"Symptom 5: Symposium voice services do not work" (page 137)

"Symptom 6: Users cannot send messages to a telephone or a fax machine
from Desktop Messaging or My C" (page 138)

"Symptom 7: Users cannot browse CallPilot Manager if the Encoding is set
to Chinese Simplified (HZ) i" (page 139)

"Symptom 8: Users cannot access the CallPilot Manager login page from a
standalone web server running" (page 140)

"Symptom 9: CallPilot Manager users cannot connect to the CallPilot
server" (page 142)

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700

01.05

Standard

5.0

26 June 2007

Copyright © 2007, Nortel Networks

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