Acer 7100 User Manual

Chapter 4

CD/DVD-ROM drive can play audio CD but
no sound output.

1. Ensure the headphone jack of the CD/DVD-ROM has an output.
2. Turn up the sound volume.
3. Speaker power/connection/cable.
4. CD/DVD-ROM drive.

Real-Time Clock

Real-time clock is inaccurate.

1. Ensure the information in the

Date and Time

of BIOS Setup is

set correctly.

2. RTC battery.
3. System board

Audio

Audio software program invokes but no sound
comes from speakers.

1. Speaker power/connection/cable.

Modem

Modem ring cannot wake up system from
suspend mode.

1. Ensure the

Modem Ring Indicator

in BIOS Setup or

Power

Management

is set to

Enabled

2. If PCI modem card is used, reinsert the modem card to PCI slot

firmly or replace the modem card.

3. If ISA modem card is used, ensure the modem ring-in cable from

the modem card to system board is connected properly.

4. In Win 98, ensure the telephone application is configured

correctly for your modem and set to receive messages and/or
fax.

Data/fax modem software program invokes
but cannot receive/send data/fax

1. Ensure the modem card is installed properly.

Fax/voice modem software program invokes
but has no sound output. (Data files are
received normally; voice from modem cannot
be produced, but system sound feature works
normally.)

1. Ensure the modem voice-in cable from modem adapter card to

system board

Video and Monitor

Video memory test failed.

Video adapter failed.

1. Remove all non-factory-installed cards.
2. Load default settings (if screen is readable).
3. System board

Display problem:

- Incorrect colors

No high intensity

Missing, broken, or incorrect characters

Blank monitor(dark)

Blank monitor(bright)

Distorted image

Unreadable monitor