Toshiba TECRA A2 User Manual

User’s Manual

9-3

Troubleshooting

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or 

attached peripherals. Basic problems may occur in the following areas:

System start-up 

When the computer does not start properly, check the following items:

■

Self Test

■

Power Sources

■

Power-on Password 

The problems may be caused by your software or disk. If you 

cannot load a software package, the media may be damaged 

or the program might be corrupted. Try loading another copy 

of the software.
If an error message appears while you are using a software 

package, check the software documentation. These 

documents usually include a problem solving section or a 

summary of error messages.
Next, check any error messages in the OS documentation.

If you cannot find a software problem, check your hardware. 

First run through the items in the preliminary checklist above. 

If you still cannot correct the problem, try to identify the 

source. The next section provides checklists for individual 

components and peripherals.

■

System start-up

■

Self test

■

Power 

■

Password

■

Keyboard

■

LCD panel

■

Hard disk drive

■

CD-ROM drive

■

DVD-ROM drive

■

DVD-ROM&CD-R/RW drive

■

DVD-R/-RW drive

■

DVD Super Multi drive

■

Floppy disk drive

■

PC card

■

Pointing device

■

USB

■

Memory expansion

■

Sound system

■

Monitor

■

Modem

■

LAN

■

Wireless LAN

■

Printer