Toshiba PORTG R300 User Manual

2  Troubleshooting Procedures 

This section describes how to determine if the USB FDD is functioning properly. Perform 
the steps below starting with Procedure 1 and continuing with the other procedures as 
required. 

Procedure 1:  USB FDD Head Cleaning Check 

Procedure 2:  Diagnostic Test Program Execution Check 

Procedure 3:  Connector Check and Replacement Check 

USB FDD head cleaning operation details are given in Chapter 3, Tests and Diagnostics. 

Connect a USB floppy disk drive to a computer and insert the Diagnostics Disk in the USB 
floppy disk drive, turn on the computer and run the test. Clean the USB FDD heads using the 
cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 
2. 

If the test program cannot be executed, go to Procedure 3.