Panasonic KX-FP363HK User Manual

Page of 66
9. Help
52
L
Some paper has instructions recommending 
which side to print on. Try turning the paper 
over.
L
You may have used paper with a cotton 
and/or fibre content that is over 20%, such as 
letterhead or resume paper.
9.3.5 Using an answering 
machine (KX-FP343 only)
I cannot receive documents automatically.
L
Your greeting message on the answering 
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
L
The answering machine rings too many 
times. Set to 1 or 2 rings.
I cannot receive voice messages.
L
Check if the answering machine is turned ON 
and connected to the fax machine properly.
L
Set the number of rings on the answering 
machine to 1 or 2.
I cannot retrieve recorded voice messages 
on the answering machine from a remote 
location.
L
You did not program your remote access 
code into your fax machine correctly. 
Program the same code that is programmed 
on the answering machine on the fax 
machine with feature #12 (page 43).
I pressed the remote access code to access 
the answering machine remotely, but the line 
was disconnected.
L
The code may include “#” which is used for 
certain features provided by telephone 
companies. Change the code on the 
answering machine to another number which 
does not include “#”. Also change the code of 
the fax machine with feature #12 (page 43).
Callers complain that they cannot send a 
document.
L
Your answering machine has run out of 
recording tape. Rewind the tape to record 
messages.
L
You set the answering machine to only give a 
greeting message.
9.3.6 Answering device (KX-
FP363 only)
I cannot retrieve recorded messages from a 
remote location.
L
Press the remote operation ID correctly and 
firmly (page 37).
Messages in the mailbox do not play back.
L
The mailbox password is wrong. Enter the 
correct password.
For mailbox 1 password, see feature #51 
(page 45).
For mailbox 2 password, see feature #52 
(page 45).
The other party complains that they cannot 
leave a voice message.
L
The memory is full. Erase unnecessary 
messages (page 36, 40).
9.3.7 If a power failure occurs
L
The unit will not function.
L
The unit is not designed for making 
emergency telephone calls when the power 
fails. Alternative arrangements should be 
made for access to emergency services.
L
Fax transmission and reception will be 
interrupted.
L
If delayed transmission (feature #25, page 
44) is
 programmed and the start time is 
passed during a power failure, transmission 
will be attempted soon after power is 
restored.
L
If any fax documents are stored in the 
memory, they will be lost. When power is 
restored, a power down report will be printed 
out stating which contents in the memory 
have been erased.
Jams
FP343-363HK.book  Page 52  Thursday, July 31, 2003  2:45 PM