Gateway 1540 User Manual

Page of 32
19
Troubleshooting
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Picture has shadows or “ghosts”
Press the 
RESET/AUTO
 button to automatically adjust the display image to 
the ideal settings. For more information, see “External controls” on page 6.
Remove any extension cables or switchblades.
Make sure that the video cable is connected securely to the back of the 
monitor and your computer. For more information about connecting the 
video cable, see “Connecting the monitor” on page 2.
Make sure that the video cable is not damaged.
Check the video port and the end of the video cable for any pins that might 
be bent or pushed in.
Color is not uniform
Make sure that the monitor warms up for at least 30 minutes before making 
a final judgment about color uniformity or brightness.
Press the 
RESET/AUTO
 button to automatically adjust the display image to 
the ideal settings. For more information, see “External controls” on page 6.
Image is not sized or centered correctly
Press the 
RESET/AUTO
 button to automatically adjust the display image to 
the ideal settings. For more information, see “External controls” on page 6.
Use the position controls to adjust the image. For instructions on how to 
adjust the display image position, see “Adjusting monitor settings” on 
page 6.
The monitor has pixels that are always dark or 
too bright
This condition is normal and inherent in the TFT technology used in 
active-matrix LCD screens. Gateway’s inspection standards keep these to a 
minimum. If you feel these pixels are unacceptably numerous or dense on your 
display, contact Gateway Technical Support to identify whether a repair or 
replacement is justified based on the number of pixels affected.