SVAT Electronics CV501 - 16CH User Manual

•  Make sure the router is properly plugged in and setup
•  Make sure the DVR is properly plugged into the router
•  Repeat the steps in the networking guide to make sure everything was properly set up
•  If none of the above steps try contacting your ISP to make sure they are not blocking port 80
•  View the Video Networking guides on www.svat.com

•  Verify the following while referring to the included networking guide
•  Make sure you are entering the proper IP address of the DVR. You will enter the Internal IP 

address into the Internet Explorer address bar when the computer is connected to the same 
router as the DVR

•  You will enter the external IP address into the Internet Explorer address bar when the 

computer trying to access the DVR is not connected to the same router. This will require an 
Internet connection

•  Port forwarding will need to have been setup  according to the networking guide
•  Follow the instructions found on www.portforward.com for detailed instructions or contact 

your router manufacturer for assistance with port forwarding on your particular model            
of router

•  Make sure you are logged into the computer as an administrator to install the required 

application and ActiveX controls

•  Try adjusting the settings in the camera setup screen to improve/change the image quality. 

Unusual coloring can also be caused by the type of lighting that is used. The cameras do not 
react well to halogen lighting. Try focusing the cameras away from these lights 

•  Make sure that the cameras are not pointing directly at a light source such as a lamp or a 

sunny window

•  Make sure you have an up to date browser and that the proper ActiveX options are selected. If 

they are, you may need to re-install your browser. (Internet Explorer version 6 or higher)

•  The night vision turns on automatically when light levels drop. Try the camera in a pitch black 

setting. The areas that it is in may have too much light and may not activate the sensor

•  The LEDs need to reflect off an object to view it in the dark so make sure there is an object for 

it to reflect off within reasonable range

•  Verify the connections are snug and tight fitting. Disconnect and reconnect each connection. 

4pin/4pin, power/power, RCA/RCA

•  Make sure the power adapter is plugged in to an active electrical outlet

•  If everything is connected, cup your hands around the camera lens and you should see the red 

LEDs illuminate. Make sure it is dark enough to activate the light sensor

•  If the LEDs do not illuminate, try switching the power adapter with a working camera’s power 

adapter. This will indicate if it is the power adapter which needs to be replaced

•   If no power/video signal even with the new power adapter, connect the camera that is 

in question to a working cable. (Disconnect a working camera and connect the camera in 

question to that cable set) The camera should function correctly. If the camera functions 

correctly the test indicates that there is a bad cable

•  Verify the pins on the 4PIN DIN connection are not bent and are being properly inserted to the 

proper connector