Motorola BLINK1-W User Manual

created by:  Pro. Q.C. Systems Design Limited

APP

I am not able to find 

the iOS application in 

the App Store

SM.

This is a known issue for some 

users using iOS version 6.0.1. 

Please use the following link on 

your iPad browser to download 

the application:
https://itunes.apple.com/us/

app/monitor-everywhere/

id577753318?mt=8&uo=4

General

Which platforms 

are supported 

for accessing my 

camera?

Windows

®

 XP SP3 or above

Mac iOS version 10.7 or above

Internet Explorer

®

 

version 8.0 

or above

Firefox

®

 

version 11.0 or above

Chrome

™

 version 18.0 or above

Safari

®

 

version 5.1 or above

Java

™

 version 7 or above

Android

™

 version 2.3.6 or above

iPhone

®

/iPad

®

 iOS version 4.3 

or above

General

I do not hear the 

sound when I am 

accessing a remote 

camera.

You can tap on the speaker 

icon in the video stream screen 

to hear audio. By default the 

audio is not ON when you are 

accessing a remote camera.

General

What is the meaning 

of “Local Camera” 

and “Remote 

Camera”?

When you are accessing your 

camera from the same wireless 

network (Home) in which it is 

configured, it is a local camera. 

When you are accessing your 

camera away from your home 

it is a remote camera. You may 

be using 3G or Wi-Fi connection 

outside of your home.

Help

36

Help

37

Connectivity 

Issues

I am not able to 

access my camera.

Please check if the camera is 

within Wi-Fi range. If the LED 

on your camera is slow blinking, 

please try to move the camera 

closer to the router for better Wi-

Fi range and try again.

Setting Up

During setup on 

device for Android

™

 

and iOS, during 

the last step I am 

not able to find my 

camera and the setup 

fails.

Please reset the camera to setup 

mode and try again. Press and 

hold the RESET button on the 

bottom of the camera untill you 

hear a long beep. Wait for a 

minute for the camera to restart. 

The camera LED is blinking 

fast, indicating that it is in setup 

mode. Now restart the setup 

from your Smartphone again.

Connectivity 

Issues

Even though I am 

accessing my camera 

from the same Wi-Fi 

network, I still find 

my camera is shown 

as remote. I can 

only access it for 5 

minutes at a time.

Please check your wireless 

router settings. In routers like 

Buffalo there is an option called 

Wireless Isolation. Please 

disable this option.

Camera

When I try to view 

the camera, I get a 

prompt for camera 

firmware upgrade. 

What should I do?

Please upgrade your firmware. 

This takes around 5 minutes. We 

push upgrades from time to time 

to improve the camera features.

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18/4/13   2:09 PM