Sony DCR-SX30E User Manual

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Techniques
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Troubleshooting
 Troubleshooting
If you run into any problems using your 
camcorder, use the following list to 
troubleshoot the problem. If the problem 
persists, disconnect the power source and 
contact your Sony dealer.
 ...........................................................................p. 81
Batteries/power sources  ................................p. 82
LCD screen ......................................................p. 82
“Memory Stick PRO Duo” media .................p. 82
Recording .........................................................p. 83
Playback ...........................................................p. 84
 ...........................................................................p. 84
 ...........................................................................p. 85
Notes before sending your camcorder 
for repair
Your camcorder may be required to initialize 
or change the current internal memory of your 
camcorder, depending on the problem. In the 
event of this, the data stored on the internal 
memory will be deleted. Be sure to save the 
data on the internal memory on other media 
(backup) before sending your camcorder for 
repair (p. 50, see Operating Guide too). We 
will not compensate you for any loss of internal 
memory data.
During repair, we may check a minimum 
amount of data stored on the internal memory 
in order to investigate the problem. However, 
your Sony dealer will neither copy nor retain 
your data.
Overall operations/Easy Handycam 
operation
The power does not turn on.
Attach a charged battery pack to the 
camcorder (p. 15).






The plug of the AC Adaptor has been 
disconnected from the wall outlet (wall 
socket). Connect it to the wall outlet (wall 
socket) (p. 15).
The camcorder does not operate even 
when the power is set to on.
It takes a few seconds for your camcorder to 
be ready to shoot after the power is turned on. 
This is not a malfunction.
Disconnect the AC Adaptor from the wall 
outlet (wall socket) or remove the battery 
pack, then reconnect it after about 1 minute. 
If the functions still do not work, press RESET 
(p. 7) using a pointed object. (If you press 
RESET, all settings, including the clock setting, 
are reset.)
Buttons do not work.
During Easy Handycam operation, the 
playback zoom (p. 37) function is not 
available.
The   (OPTION) button is not displayed.
The OPTION MENU cannot be used during 
Easy Handycam operation.
The menu settings have changed 
automatically.
During Easy Handycam operation, nearly all 
the menu items will be automatically set to the 
default settings.
Some menu items, such as [ IMAGE SIZE], 
retain the settings that were made before Easy 
Handycam operation.
During Easy Handycam operation, some 
menu items are fixed as follows.
[REC MODE]: [SP]
[DATA CODE]: [DATE/TIME]
Some menu items retain the setting made 
during Easy Handycam operation even after 
Easy Handycam operation is finished. 
The following items return to the default 
settings in more than 12 hours after you close 
the LCD screen.
[SPOT MTR/FCS]
[SPOT METER]