Lexmark 5770 User Manual
Troubleshooting
50
Troubleshooting
Error messages on your
computer
computer
Message
Solutions
Ink low
Your print cartridge is running out of ink. You need
to purchase a new print cartridge.
to purchase a new print cartridge.
Out of memory
•
Before sending a file to print, close all other
open files in the application you are using. The
printer prints a blank page when too many
files are open in the same application.
open files in the application you are using. The
printer prints a blank page when too many
files are open in the same application.
•
Free memory by closing other open
applications.
applications.
•
Decrease the print quality of your print job.
•
Consider purchasing more memory for your
personal computer.
personal computer.
Out of paper
You may have the wrong paper source selected in
the printer software.
the printer software.
If an Out of Paper message appears and you are
using a non-bidirectional printer cable, follow the
steps below to continue printing:
using a non-bidirectional printer cable, follow the
steps below to continue printing:
1
Load paper.
2
Resend your print job.
Your printer software will not function properly
unless you use an IEEE 1284-compliant parallel
cable with your printer.
unless you use an IEEE 1284-compliant parallel
cable with your printer.
Paper jam
1
Pull firmly on the paper to remove it. If you
cannot reach the paper because it is too far
into the printer, open the printer front cover
and pull the paper out from the front of the
printer.
cannot reach the paper because it is too far
into the printer, open the printer front cover
and pull the paper out from the front of the
printer.
2
Close the printer front cover.
3
Resend your print job. Start with the page on
which the paper jam occurred.
which the paper jam occurred.
Printhead failure
5700.book : trouble.fm Page 50 Thursday, July 16, 1998 3:49 PM