Lexmark 5770 User Manual

Troubleshooting

Your printer was shipped with a Color print 
cartridge and a Photo print cartridge. For better text 
and graphics printing, we recommend replacing 
the Photo print cartridge with a Black print 
cartridge (P/N 12A1970). Make sure a Black print 
cartridge is installed and not a Photo print 
cartridge.

Try the following suggestions to correct this 
problem:

•

Make sure you do not have hard-coded (extra) 
spaces at the left margin.

•

Clean the print cartridge nozzles. See 
“Cleaning the print nozzles” on page 29.

•

•

If you aligned the print cartridges from the 
printer operator panel, but are now using the 
printer connected to a computer, you need to 
realign the print cartridges from the computer 
using the printer’s Control Program software.

Try one (or more) of the following suggestions to 
correct this problem:

•

A print cartridge may be out of ink or low on 
ink. If the Ink Low message appears on your 
screen, install a new print cartridge. To view 
the ink level, check the print cartridge image 
shown in the Cartridge Tab.

•

Remove and reinstall one of the print 
cartridges. See “Installing or replacing print 
cartridges” on page 22.

•

Clean the print cartridge nozzles. See 
“Cleaning the print nozzles” on page 29.

•

If you are printing transparencies, try 
changing the fill pattern in your application 
software.

5700.book : trouble.fm  Page 59  Thursday, July 16, 1998  3:49 PM