Panasonic 1210 User Manual
Troubleshooting your IP Phone 1210
104
Troubleshooting your
IP Phone 1210
IP Phone 1210
This section provides basic information about troubleshooting your
IP Phone 1210 if Virtual Office causes a problem. For additional help, see
IP Phone 1210 if Virtual Office causes a problem. For additional help, see
.
Virtual Office
Table 10 lists error messages and describes actions to correct the
causes.
causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
message
Probable cause
Action
Busy, try again
Remote IP Phone is
active (not idle).
active (not idle).
Wait for remote IP
Phone to become idle
and try again.
Phone to become idle
and try again.
ACD is logged on.
Log off ACD IP Phone
before you initiate
Virtual Office from
another IP Phone.
before you initiate
Virtual Office from
another IP Phone.
Make Set Busy is
inactive on ACD IP
Phone.
inactive on ACD IP
Phone.
Configure Make Set
Busy active on ACD IP
Phone.
Busy active on ACD IP
Phone.
Invalid ID (1)
Incorrect User ID
entered.
entered.
Enter correct User ID.
User ID is not in
Gatekeeper database.
Gatekeeper database.
Notify system
administrator.
administrator.