Multi-Tech Systems MVP-130/130FXS User Manual

Page of 559
Quick Start Instructions 
 
MultiVOIP User Guide  
82
 
Troubleshooting  
If you cannot establish connectivity between two voips in the system, 
follow the steps below to determine the problem.  
1. Ping both MultiVOIP units to confirm connectivity to the network. 
 
 
2. Verify the telephone connections. 
A. For MVP2410 or MVP3010.  
y  Check cabling. Are connections well seated?  To correct receptacle? 
y Is 
the 
ONL
 LED on?   
 (If on, ONL indicates that the MultiVOIP is online on the 
network.) 
y  Are T1/E1/PRI Parameter settings correct? 
 
B. For MVP-130/130FXS, MVP210, MVP410, or MVP810
y  Check cabling. Are connections well seated?  To correct receptacle? 
y  Are telephone Interface Parameter settings correct? 
C. For MVP410ST or MVP810ST.  
Check cabling. Are connections well seated? To correct 
receptacle?  
If terminal equipment is connected to the voip, then "Network" 
should be selected for that BRI interface in the ISDN BRI 
Parameters
 screen.   
Note
Each BRI interface is separately configurable. 
If network equipment such as an ISDN BRI PBX or an  
ISDN BRI line from a phone company is connected to the voip, 
then "Terminal" should be selected for that BRI interface in the 
ISDN BRI Parameters screen. 
Was the proper country and operator chosen?  
Was the proper type of line coding (A-law or u-law) chosen?