Panasonic KX-TGP550 User Manual

Page of 64
Getting Started
8
Understanding the indicators on the base unit
STATUS indicator
During the startup process you may notice that the STATUS indicator on the base unit is flashing. This 
indicates that the base unit is booting up with your phone system. You may find the following flash 
patterns helpful:
Status
Meaning
Color
Light pattern
Green
On
L
The base unit is connected to the Internet. The startup process is 
complete and you may now make and receive internet calls.
Flashing
L
The base unit is downloading data. Do not disconnect the Ethernet 
cable or AC adaptor from the base unit until the STATUS indicator 
stops flashing and lights in steady green.
Red
On
L
When the base unit is turned on, the STATUS indicator lights in red 
for about 10 seconds.
Flashing
L
The base unit is registering a handset.
Flashing 
rapidly
L
The base unit is paging handsets. (KX-TGP500 only)
Amber
On
L
The base unit’s IP address may conflict with the IP addresses of 
other devices on your local network. Contact your administrator for 
further information.
Flashing
L
The base unit is obtaining an IP address or is obtaining 
configurations. Please wait.
L
The base unit is registering with your phone system. Please wait.
L
If the STATUS indicator continues flashing, check the following:
– Network settings may not be correct. Contact your administrator.
– Many installation issues can be resolved by resetting all the 
equipment. First, shut down your modem, router, hub, base unit, 
and computer. Then turn the devices back on one at a time in this 
order: modem, router, hub, base unit, computer.
– If you cannot access Internet Web pages using your computer, 
check to see if your phone system is having connection issues in 
your area.
– For more troubleshooting help, contact your administrator.
Flashing 
rapidly
L
Unplug the base unit’s AC adaptor to reset the unit, then reconnect 
the AC adaptor. If the STATUS indicator is still flashing rapidly, there 
may be a problem with the base unit hardware. Contact your phone 
system dealer.
Off
L
The base unit power is off.
L
The Ethernet cable is not connected properly. Connect it.
L
Your network devices (hub, router, etc.) are turned off. Check the 
LEDs for the link status of the devices.
L
The base unit power is booting up.