Linear DMC-10DS User Manual

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16
Troubleshooting
SYMPTOM
CAUSE
SOLUTION
No hub status 
indicators lit
No power to hub
Check power 
supply input & 
output voltage
Hub station status 
indicator not lit on 
an installed station
Wiring error
Check Cat-5 
wiring, redo wiring 
if necessary
Expansion hub 
status indicator not 
lit (with expansion 
hub installed)
Wiring error or 
no power to 
expansion hub
Check Cat-5 wiring to 
expansion hub, redo 
wiring if necessary, 
check expansion 
hub power supply
Hum or buzz in audio
Electrical interference
Check for station 
Cat-5 wiring near 
AC power wires or 
near lamp dimmers
Door station sounds 
wrong chime
Door station wired to 
wrong hub connector
Wire door station 
to a different hub 
connector for the 
correct chime
Stations came out 
of constant modes
Power interruption 
at hub
Reset stations into 
constant modes
Station will not 
go into Privacy 
Mute Mode
Hub mute dipswitch 
for station set to OFF
Set hub mute 
dipswitch for 
station to ON
Station will not go 
into Do-not-disturb 
Mode
Hub mute dipswitch 
for station set to OFF
Set hub mute 
dipswitch for 
station to ON
Station will not 
activate door release
Hub door release 
dipswitch for 
station set to OFF
Set hub door 
release dipswitch 
for station to ON
Cannot monitor 
a station in 
Listen Mode
Station to monitor 
set to Privacy 
Mute Mode or 
Do-not-disturb Mode
Take station 
out of Privacy 
Mute Mode or 
Do-not-disturb Mode 
by pressing MUTE
Low or no intercom 
volume
Station’s volume 
control set low or off
Reset station’s 
volume control