Olympus DM-20 DM-10 User Manual

roubleshooting

Troubleshooting

Probable cause

The batteries are not loaded properly.

The batteries are dead.

The recorder is in HOLD mode.

The batteries are dead.

Low remaining internal flash memory.

The maximum number of files has been
reached.

MUSIC mode is active.

The earphone is connected.

The VOLUME button is set to 0.

The file is locked.

The recorder was shaken during recording.

The recorder was placed near a cell phone
or fluorescent lamp while recording or
during playback.

The microphone sensitivity is too low.

The maximum number of index marks (16)
has been reached.

The file is locked.

A non-standard AC adapter is being used.

The destination folder for downloading was
other than the music A folder.

VOICE mode is active.

MUSIC mode is active.

Wrong folder.

Symptom

Nothing appears
on the display

Won’t start

Unable to record

No playback tone
heard

Unable to erase

Noise heard
during playback

Recording level
too low

Unable to set
index marks

Won’t work with
AC adapter

Cannot find the
downloaded file

Cannot find the
recorded voice

Action

Verify polarity is correct.

Replace with new batteries (

☞ P.10).

Release the recorder from HOLD
(

☞ P.54).

Release the recorder from HOLD
(

☞ P.54).

Replace with new batteries (

☞ P.10).

Erase unnecessary files (

☞ P.51).

Check another folder.

Switch to VOICE mode (

☞ P.11).

Unplug the earphones to use the
internal speaker.

Adjust the VOLUME button.

Unlock the file.

Move the recorder.

Set the microphone sensitivity to
CONFERENCE mode and try again
(

☞ P.24).

Erase unnecessary index marks
(

☞ P.30).

Unlock the file.

Use the Olympus A321 (for US,
Canada) or A322 (for Europe except
U.K) AC adapter (Optional).

Copy the music file into the music A
folder.

Switch to MUSIC mode (

☞ P.11).

Switch to VOICE mode (

☞ P.11).

Switch to the right folder.